Eric Jacobson

Archive for the ‘Promoting’ Category

Why Experience Should Come Last When Hiring And Promoting

In General Leadership Skills, Hiring, Leadership, Leadership Books, Leadership Education, Leadership Skills, Management, Promoting on April 28, 2012 at 2:53 pm

In Leigh Branham’s terrific book, The 7 Hidden Reasons Employees Leave, he quotes these sound insights from Dee Hock, the founder and former CEO of Visa:

  • Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience.

Hock explains that:

  • Without integrity, motivation is dangerous
  • Without motivation, capacity is impotent
  • Without capacity, understanding is limited
  • Without understanding, knowledge is meaningless
  • Without knowledge, experience is blind

She concludes that experience is easy to provide and quickly put to use by people with all the other qualities.

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