Eric Jacobson

Archive for the ‘Leading By Example’ Category

Leadership Book Highlights: The Way Of The SEAL

In Eric Jacobson On Leadership, Leadership, Leadership Books, Leadership Education, Leadership Skills, Leadership Training, Leadership Traits, Leading By Example, Navy SEAL on December 5, 2013 at 7:41 am

Way Of The Seal

Want to be a leader who is tough? Cool under fire? Able to sense danger before it’s too late? In The Way of the SEAL, ex-Navy SEAL Commander Mark Divine reveals exercises, meditations, and focusing techniques to train your mind for mental toughness, emotional resilience, and uncanny intuition.

Along the way Divine teaches you how to reaffirm your ultimate purpose, define your most important goals, and take concrete steps to make them happen.

A practical guide for businesspeople or anyone who wants to be an elite operator in life, this book will teach you how to:

  • Lead from the front, so that others will want to work for you
  • Practice front-sight focus, the radical ability to focus on one thing until victory is achieved
  • Think offense, all the time, to eradicate fear and indecisiveness
  • Smash the box and be an unconventional thinker so you’re never thrown off-guard by chaotic conditions
  • Access your intuition so you can make “hard right” decisions
  • Achieve twenty times more than you think

Blending the tactics he learned from America’s elite force with lessons from the Spartans, samurai, Apache scouts, and other great warrior traditions, Divine has distilled the fundamentals of success into eight powerful principles that will help you transform into an effective leader.

A native of Oneida County, New York, Mark Divine served in the U.S. Navy SEALs for 20 years, retiring as a commander, and holds an MBA from New York University’s Leonard N. Stern School of Business.

Allyson Edelhertz Machate, who assisted Divine in writing the book, is a Phi Beta Kappa member and the founder of Ambitious Enterprises, an award-winning business that offers expert writing and editorial services to business professionals, publishers, agents, and authors. A New York native, she leads a team of content professionals from her home near Baltimore, Maryland.

Watch Divine Talk About How Negativity Destroys Performance:

What Will Be Your Legacy?

In Leadership, Leadership Skills, Leading By Example, Management on December 20, 2012 at 9:40 pm

Eric Jacobson LeadershipI recommend that all leaders every so often read the What Will Matter poem by Michael Josephson.

It serves as a powerful reminder of the importance of unselfishly serving and leading with character.

I’ve highlighted in bold and in color my favorite parts of the poem:

Ready or not, some day it will all come to an end.

There will be no more sunrises, no minutes, hours or days.

All the things you collected, whether treasured or forgotten, will pass to someone else.

Your wealth, fame and temporal power will shrivel to irrelevance.

It will not matter what you owned or what you were owed.

Your grudges, resentments, frustrations and jealousies will finally disappear.

So too, your hopes, ambitions, plans and to-do lists will expire.

The wins and losses that once seemed so important will fade away.

It won’t matter where you came from or what side of the tracks you lived on at the end.

It won’t matter whether you were beautiful or brilliant.

Even your gender and skin color will be irrelevant.

So what will matter? How will the value of your days be measured?

What will matter is not what you bought but what you built; not what you got, but what you gave.

What will matter is not your success, but your significance.

What will matter is not what you learned, but what you taught.

What will matter is every act of integrity, compassion, courage or sacrifice that enriched, empowered or encouraged others to emulate your example.

What will matter is not your competence, but your character.

What will matter is not how many people you knew, but how many will feel a lasting loss when you’re gone.

What will matter is not your memories, but the memories that live in those who loved you.

What will matter is how long you will be remembered, by whom and for what.

Living a life that matters doesn’t happen by accident.

It’s not a matter of circumstance but of choice.

Choose to live a life that matters.

Year-end Thoughts For Leaders

In Eric Jacobson On Corporate Culture, Eric Jacobson On Leadership, General Leadership Skills, Leadership, Leadership Education, Leadership Skills, Leading By Example, Management on December 20, 2012 at 9:18 pm

Eric Jacobson Leadership

Two years ago, Lynn Flinn of EWF International in Tulsa, OK wrote the following in her business’ newsletter.  It’s so powerful I wanted to bring it back again this year as 2012 comes to a close.

So, here goes…Lynn’s year-end advice for leaders:

Do something that you are afraid to do. Run through the fear rather than running away from it.

Take a personal risk. Tell someone something you’ve always wished you’d said to them.

Write a note to someone who inspires you but probably doesn’t know it.

Pick one characteristic about yourself that you’d like to change and earnestly work on changing it. It is really hard to change a behavior, but it is possible if you are aware, patient and persistent in making a change.

Realize when you are not engaged and re-engage. Turn off the television, turn off the cell phone, and pay attention to the people around you.

Smile and talk to strangers that you meet. It is amazing how much shorter a long line feels when you are talking to someone versus focusing on how long the line is.

Meditate, pray, relax, exercise, hike, laugh or whatever brings you peace. Some people say they are just too busy to do these things, but taking time for self-renewal shows self-awareness, not selfishness.

Take a trip somewhere that you’ve never been. It could even be a place you’ve never visited in your home town. How many experiences have you overlooked in your own town, because you just keep going to the same familiar places?

Do something meaningful for a non-profit organization. Volunteers are the lifeblood of non-profit organizations. If everyone volunteers a few hours a week, think how much non-profits can accomplish.

Don’t get stuck in the same old routine. Shake it up and do something different. Something as simple as taking a different route to work or going someplace new for lunch makes life a little more interesting.

Thanks Lynn for this great end-of-the-year advice.

EWF International provides professionally facilitated peer advisory groups for women business owners and executives.

Book Review: Change-friendly Leadership

In Company Culture, Corporate Culture, Effective Communications, Employee Satisfaction, Engaging Employees, Eric Jacobson On Corporate Culture, Eric Jacobson On Leadership, General Leadership Skills, Leadership, Leadership Books, Leadership Education, Leadership Quotes, Leadership Skills, Leadership Training, Leading By Example, Management, Motivating Employees, Setting Goals, Team Building on November 18, 2012 at 10:27 am

Because Dr. Rodger Dean Duncan delivers so much timely, straight-forward and relevant wisdom in his new book, Change-friendly Leadership, reading it is like talking with your trusted best friend. Or, listening to your favorite teacher.  Or, soaking in the thoughts from your respected mentor.

That’s why you’ll want to spend plenty of time reading the book.  Reflecting on the messages.  Absorbing the discussion,  And, then likely re-reading it.  Or, at least certain sections.

Duncan demonstrates in the book how humanness, approachability, and friendliness are necessary but often overlooked elements of making change successful in an organization.

He teaches leaders the foundation for effectively engaging people’s heads, hearts and hopes — all necessary to enable effective and lasting (sustainable) change in today’s constantly changing world.  Duncan refers to this as leading the whole person.

According to Duncan:

  • Change must accommodate people’s feelings–feelings that involve trust, confidence, passion, and all those other intangible but very real things that make us human.

Duncan’s change-friendly leadership approach includes knowing how to leverage the Champions, Agents, Sponsors and Targets within your organization.  And, how to combine tough love elements into the process while always operating from a platform of respect and caring, not intimidation and contention.

Readers will appreciate the “Bonus Points” offerings at the end of each major section of the book where they learn how to access free white papers, diagnostic tools, videos and other items by going to a URL or using a QR code via their Smart phone.

You’ll also likely enjoy as I did all the great leadership quotes sprinkled throughout the book, such as these:

  • Losing good people is costly.  But the number one most expensive thing that can happen to your organization is for your best and most capable people to quit and stay.
  • It’s often the stress that people resist, not the change itself.
  • A transactional leader focuses on routine and regimented activities.  A transformational leader focuses primarily on initiating and “managing” change.
  • It is not the strongest of the species that survive, not the most intelligent, but the one most responsive to change — Charles Darwin.
  • The key to change is to let go of fear — Roseanne Cash
  • Amateurs practice until they get it right.  Professionals practice until they can’t get it wrong.

Thanks to Cave Henricks for sending me an advance copy of the book.

Kevin Cashman On Leadership Versus Management

In Eric Jacobson On Corporate Culture, Eric Jacobson On Leadership, General Leadership Skills, Leadership, Leadership Education, Leadership Quotes, Leadership Skills, Leadership Training, Leadership Versus Management, Leading By Example, Management, Management Versus Leadershp on October 10, 2012 at 8:04 pm

Today, I share some of my favorite  quotes from Kevin Cashman’s new book, The Pause Principle.

  • “What sleep is to the mind and body, pause is to leadership and innovation.”
  • “Managers assert drive and control to get things done; leaders pause to discover new ways of being and achieving.”
  • “Managers require competency to drive results; leaders embody character to build a compelling, sustainable future.”
  • “Managers accelerate to keep pace with the competition; whereas leaders paradoxically step back to go beyond the competition.”

Leadership Insights From Top Business Women

In Company Culture, Corporate Culture, Effective Communications, Employee Engagement, Employee Satisfaction, Engaging Employees, Leadership, Leadership Quotes, Leadership Skills, Leadership Training, Leading By Example, Listening Skills, Management, Mentoring, Team Building on September 6, 2012 at 5:22 pm

Every year, the Kansas City Business Journal honors 25 women business leaders in the Kansas City metro in its “Women Who Mean Business” awards competition.

The winners are identified as those women in the community who:

  • are outstanding in their business accomplishments
  • have growth plans for their companies
  • contribute to the community
  • improve the climate for women in business

Key insights from this year’s recently announced winners include these comments and observations:

  • “Listen to people who know the business.”
  • “I’ve learned when I’m angry to walk away, calm down.  Never, ever, ever react in anger to anybody.”
  • “Loyalty is not something you can spot right away; attitude is.  Attitude is something you can’t teach.”
  • “Mentoring is opening doors for younger people.”
  • “Work hard, but enjoy what you do”
  • “If you don’t give back to the community, how can you be a whole person?”
  • “Our job as business leaders is to bring out the best efforts from the most people.  Give them something purposeful and meaningful, and great things will happen.”
  • “I try to find people that I respect not only professionally, but personally.”
  • “You have to be a good listener and a good problem-solver.”
  • Pay attention and enjoy where you are instead of worrying about what’s 10 steps ahead of you.”
  • “I’m always focusing on what is this decision going to look like five years from now.”
  • “I will not pretend I have all the answers.  I will seek input from others so I can develop the right answers.”

Leadership Lessons From “Moral Of The Story”

In Company Culture, Corporate Culture, Effective Communications, Employee Engagement, General Leadership Skills, Guiding Business Principles, Leadership, Leadership Books, Leadership Education, Leadership Quotes, Leadership Skills, Leadership Training, Leading By Example, Management, Motivating Employees on September 6, 2012 at 5:19 pm

I’m a big fan of best-selling author Harvey Mackay.  He writes about business, sales and leadership and typically ends his articles with a moral of the story.

Culled from his writings of the past three and half years, here are some of my favorites of his moral of the story endings:

  • Change your thinking, change your life.
  • It’s not enough to know how to do things – you must know why you do them.
  • If you live in the past, you won’t have much of a future.
  • If you want to outsmart the competition, you have to outthink the competition.
  • Don’t be afraid to make a decision.  Be afraid not make a decision.
  • What you learn on your first job will last through your last job.
  • Minds are like parachutes – not much good unless they are open.
  • If you can’t be an expert, hire one.
  • People have a way of becoming what you encourage them to be.
  • It only takes a little spark to ignite a great fire.
  • Doing the right thing is never the wrong thing to do.

Mackay’s best-selling business books have sold more than 10 million copies worldwide. They have been translated into 37 languages and sold in 80 countries.

Swim With the Sharks Without Being Eaten Alive was a groundbreaking New York Times #1 best seller for 54 weeks.

How Marriott Excels In Good Leadership And Customer Service

In Customer Service, Employee Engagement, General Leadership Skills, Leadership, Leadership Education, Leadership Skills, Leading By Example, Management, Mission Statement on August 25, 2012 at 12:15 pm

The next time you stay at a Marriott hotel look in the nightstand drawer for Marriott’s booklet that highlights its milestones and tells the Marriott story.

In the booklet, you’ll find the following 12 ways that Marriott practices good leadership AND customer service:

  1. Continually challenge your team to do better.
  2. Take good care of your employees, and they’ll take good care of your customers, and the customers will come back.
  3. Celebrate your people’s success, not your own.
  4. Know what you’re good at and mine those competencies for all you’re worth.
  5. Do it and do it now. Err on the side of taking action.
  6. Communicate. Listen to your customers, associates and competitors.
  7. See and be seen. Get out of your office, walk around, make yourself visible and accessible.
  8. Success is in the details.
  9. It’s more important to hire people with the right qualities than with specific experience.
  10. Customer needs may vary, but their bias for quality never does.
  11. Eliminate the cause of a mistake. Don’t just clean it up.
  12. View every problem as an opportunity to grow.

Kudos to Marriott.

You Practice Open Leadership If You Do These 7 Things

In Corporate Culture, General Leadership Skills, Leadership, Leadership Books, Leadership Education, Leadership Skills, Leading By Example, Management on July 15, 2012 at 5:28 am

Open Leadership author Charlene Li reminds leaders to periodically ask themselves these “open leadership skills assessment” questions:

  • Do I seek out and listen to different points of view?
  • Do I make myself available to people at all levels of the organization?
  • Do I actively manage how I am authentic?
  • Do I encourage people to share information?
  • Do I publicly admit when I am wrong?
  • Do I update people regularly?
  • Do I take the time to explain how decisions are being made?

Book Review: The Art Of Being Unresonable By Eli Broad

In Employee Engagement, Employee Satisfaction, General Leadership Skills, Guiding Business Principles, Leadership, Leadership Books, Leadership Education, Leadership Quotes, Leadership Skills, Leading By Example, Management, Motivating Employees on June 8, 2012 at 7:38 pm

Early on in Eli Broad’s new book, The Art of Being Unresaonable, he reminds us of the power of a child’s instinctive asking, “Why not?”  Unfortunately, most adults lose that habit and Broad goes on to explain that it was his continuing to ask “Why not?” throughout his career that brought him success.

The questions you’re willing to ask when others think they have all the answers are doors to discovery,” says Broad.

Other words of wisdom from the book, and my favorite takeaways, include:

  • Most successful businesses have to begin by bucking conventional wisdom.  Invention and innovation don’t happen without it.
  • Do your homework no matter how much time it takes.
  • Big ideas don’t happen in a moment.
  • You can’t do it all yourself, so ask questions and delegate.
  • The trick to delegating is to make sure your employees share your priorities.
  • Find the best people to whom you can delegate, and know their strengths and weaknesses.
  • Younger employees simply have fewer preconceived ideas of what they can and can’t do.  Try to widen their perspective, deepen their sense of accomplishment, and build their capacity.
  • No matter how much money your customers have, they still want value.
  • The best way to mentor is to challenge people and then to set an example by letting them see you in action.
  • When you challenge people to dig deep and do more and better than even they imagined they could, it creates a particular bond.
  • Show me a person with an unblemished track record, and I’ll show you a person who has dramatically underachieved.

Broad’s book, subtitled, Lessons in Unconventional Thinking, is well worth the read.

Broad is an entrepreneur, philanthropist, and the founder of two Fortune 500 companies — KB Home and SunAmerica.

Thanks to the book’s publisher for sending me an advance copy of the book.

%d bloggers like this: