Eric Jacobson

Archive for the ‘Human Resources’ Category

The Exit Interview

In Employee Retention, Employee Satisfaction, Exit Interviews, Human Resources on January 30, 2016 at 6:55 am

Knowing why an employee leaves your company can help you to reduce your employee turnover rate.

That’s because you can use the reasons a departing employee provides to gather information about processes, people and departments that might need some redirection to correct situations that may have contributed to the employee’s reasons for leaving.

So, do an exit interview whenever possible with each departing employee. Ask each person:

  • Why they are leaving
  • What they liked about their job
  • What they would have changed about their job
  • How they felt about the cooperation level among co-workers
  • How they felt about communication and interaction with co-workers
  • Whether they received the necessary training to do their job
  • Whether they received frequent coaching and balanced feedback from their supervisor
  • Would they recommend a friend apply for work at your company
  • How they felt about their pay
  • How they would describe the morale in the company and in their department
  • What they would change about their department and the company
  • Whether they received the necessary information to perform their job effectively

You can find other great advice about exit interviews in the book, The Essential HR Handbook, written by Sharon Armstrong and Barbara Mitchell. The book is a quick and handy resource for any leader, manager or Human Resource professional.

Popular HR Book For Managers Gets Update

In Eric Jacobson On Leadership, Human Resources, Leadership, Leadership Books, Management on August 13, 2013 at 5:07 pm


Overland Park, KS-based author Max Muller, releases the second edition of his popular book, The Manager’s Guide to HR, on August 15.

The original edition (published in 2009) of The Manager’s Guide to HR provided readers with a plain-English introduction to the regulations, rights, and responsibilities related to hiring and firing, benefits, compensation, documentation, performance evaluations, training, and more.

But much has changed since then.  That’s why Muller extensively revised the book to cover all the key areas and bring readers up to speed on current developments in employment law, including:

  • How social media is changing the recruitment landscape
  • Shifting labor standards regarding compensation and benefits
  • The National Labor Relations Board’s stance on work-related employee speech on social media
  • The Employee Retirement Income Security Act
  • New record-keeping requirements
  • Amendments to the Family and Medical Leave Act and the Americans with Disabilities Act

The book is ideal for workplace leaders and managers at companies of all employee sizes. It includes handy checklists and forms, and covers:

  • Hiring
  • Performance Evaluations
  • Training
  • Benefits
  • Compensation
  • Employment Laws
  • Privacy Issues
  • Firing and Separation
  • Documentation and Records Retention

Muller is an attorney who has specialized in human resources law for more than 30 years. He has presented thousands of human resources seminars for premier organizations including the American Management Association.

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