Eric Jacobson

Archive for the ‘Employee Feedback’ Category

Six Questions To Ask Your Employees Today

In Constructive Feedback, Effective Communications, Employee Engagement, Employee Feedback, Employee Retention, Employee Satisfaction, Eric Jacobson On Leadership, Leadership on September 23, 2017 at 8:41 am

question mark people

As explained in John Baldoni’s, book, Lead With Purpose, Marshall Goldsmith suggests all leaders make it a habit to regularly ask their employees these six questions:

  1. Where do you think we should be going?
  2. Where do you think you and your part of the business should be going?
  3. What do you think you’re doing well?
  4. If you were the leader, what ideas would you have for you?
  5. How can I help?
  6. What suggestions or ideas do you have for me?

The Six Questions Leaders Should Ask Employees

In Employee Engagement, Employee Feedback, Employee Retention, Employee Satisfaction, Engaging Employees, Eric Jacobson Leadership, Eric Jacobson On Corporate Culture, Leadership on August 20, 2017 at 9:35 am

As explained in John Baldoni‘s, book, Lead With PurposeMarshall Goldsmith suggests all leaders make it a habit to regularly ask their employees these six questions:

  1. Where do you think we should be going?
  2. Where do you think you and your part of the business should be going?
  3. What do you think you’re doing well?
  4. If you were the leader, what ideas would you have for you?
  5. How can I help?
  6. What suggestions or ideas do you have for me?

6 Questions To Ask Your Employees

In Employee Engagement, Employee Feedback, Employee Satisfaction, Eric Jacobson Leadership, Eric Jacobson On Leadership, Leadership on June 14, 2016 at 4:09 am

As explained in John Baldoni‘s, book, Lead With Purpose, Marshall Goldsmith suggests all leaders make it a habit to regularly ask their employees these six questions:

  1. Where do you think we should be going?
  2. Where do you think you and your part of the business should be going?
  3. What do you think you’re doing well?
  4. If you were the leader, what ideas would you have for you?
  5. How can I help?
  6. What suggestions or ideas do you have for me?

Ask Your Employees These Six Questions Often

In Employee Engagement, Employee Feedback, Employee Retention, Employee Satisfaction, Engaging Employees, Eric Jacobson On Leadership on August 20, 2014 at 7:57 pm

As explained in John Baldoni’s, book, Lead With Purpose, Marshall Goldsmith suggests all leaders make it a habit to regularly ask their employees these six questions:

  1. Where do you think we should be going?
  2. Where do you think you and your part of the business should be going?
  3. What do you think you’re doing well?
  4. If you were the leader, what ideas would you have for you?
  5. How can I help?
  6. What suggestions or ideas do you have for me?

How To Be A Good Coach

In Coaching, Employee Feedback, Eric Jacobson On Leadership on April 11, 2014 at 6:16 pm

 

Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee.  He explains that good coaches help performers by:

  • Keeping them focused.
  • Giving them objective, helpful feedback.
  • Acting as a sounding board for new approaches.
  • Identifying blind spots that may be holding the performer back.
  • Reinforcing key values, principles, and behaviors that improve performance.
  • Recognizing positive behavior and performance.
  • Providing encouragement after setbacks and failures
  • Setting “stretch” goals.
  • Acting as an accountability partner.

Strigl believes that some managers fail in their coaching roles because they:

  • View coaching as babysitting.
  • See coaching as only correcting performance.
  • Don’t spend enough time with their employees.
  • Are reluctant to criticize.
  • Have social relationships with their employees.
  • Have a “sink-or-swim” philosophy.
  • Believe coaching is not helpful or meaningful.

“Coaching may actually save time by preventing extensive retraining or intervention to get a failing employee back on track or keep the person from falling off course in the first place,” explains Strigl in his new book, Managers, Can You Hear Me Now?

Every conversation you have with an employee has the potential to be a coaching conversation!

How To Give Constructive Feedback — 4 Steps

In Constructive Feedback, Effective Communications, Employee Engagement, Employee Feedback, Eric Jacobson On Corporate Culture, Feedback, Leadership, Leadership Education, Motivating Employees on January 22, 2013 at 6:00 pm

Effective Listening

Eric Harvey and Al Lucia wrote a booklet called, 144 Ways To Walk The Talk. They provide the following great advice about giving feedback:

1. Make it timely — give your feedback as soon as possible to the performance.

2. Make it individualized — tailor your feedback to the feedback receiver.

3. Make it productive — focus your feedback on the performance and not the performer.

4. Make is specific — pinpoint for the receiver observable actions and behaviors.

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