Eric Jacobson

Archive for the ‘Coaching’ Category

How To Drive Success As A Coach

In Coaching, Eric Jacobson Leadership, Leadership on February 4, 2017 at 8:27 am

Former University of Kansas head basketball coach Roy Williams once told U.S. News and World Report magazine that there are three things that coaches as leaders must do to drive success:

  1. “Have everyone on the team focus on the same goal.”  And, the leader must effectively communicate that goal to the team.
  2. “Emphasize those goals every day.”
  3. “Understand that although everyone has a common goal, individuals also have goals, needs and dreams that must be cared for.”

According to Williams, in a commentary he wrote for the magazine, the third point is the most challenging to address and where leadership may be the most critical. And, I totally agree.

Therefore, if you lead a team at work or within an organization, one of the best ways to work with each of your team players is to tailor your motivation techniques for each individual, and then be prepared to tweak those techniques if necessary as each person grows.

Williams was the head coach at the University of Kansas from 1988 to 2003 and is now the head coach for the North Carolina Tar Heels. He was elected to the Basketball Hall of Fame on April 1, 2007 and has won the Associated Press Coach of the Year award twice.

How To Be A Good Coach

In Coaching, Eric Jacobson Leadership, Eric Jacobson On Leadership on July 6, 2016 at 5:07 am

Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee. He explains that good coaches help performers by:

  • Keeping them focused.
  • Giving them objective, helpful feedback.
  • Acting as a sounding board for new approaches.
  • Identifying blind spots that may be holding the performer back.
  • Reinforcing key values, principles, and behaviors that improve performance.
  • Recognizing positive behavior and performance.
  • Providing encouragement after setbacks and failures
  • Setting “stretch” goals.
  • Acting as an accountability partner.

Strigl believes that some managers fail in their coaching roles because they:

  • View coaching as babysitting.
  • See coaching as only correcting performance.
  • Don’t spend enough time with their employees.
  • Are reluctant to criticize.
  • Have social relationships with their employees.
  • Have a “sink-or-swim” philosophy.
  • Believe coaching is not helpful or meaningful.

“Coaching may actually save time by preventing extensive retraining or intervention to get a failing employee back on track or keep the person from falling off course in the first place,” explains Strigl in his book, Managers, Can You Hear Me Now?

Every conversation you have with an employee has the potential to be a coaching conversation!

How To Be A Good Coach

In Coaching on February 14, 2016 at 10:41 am

Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee. He explains that good coaches help performers by:

  • Keeping them focused.
  • Giving them objective, helpful feedback.
  • Acting as a sounding board for new approaches.
  • Identifying blind spots that may be holding the performer back.
  • Reinforcing key values, principles, and behaviors that improve performance.
  • Recognizing positive behavior and performance.
  • Providing encouragement after setbacks and failures
  • Setting “stretch” goals.
  • Acting as an accountability partner.

Strigl believes that some managers fail in their coaching roles because they:

  • View coaching as babysitting.
  • See coaching as only correcting performance.
  • Don’t spend enough time with their employees.
  • Are reluctant to criticize.
  • Have social relationships with their employees.
  • Have a “sink-or-swim” philosophy.
  • Believe coaching is not helpful or meaningful.

“Coaching may actually save time by preventing extensive retraining or intervention to get a failing employee back on track or keep the person from falling off course in the first place,” explains Strigl in his new book, Managers, Can You Hear Me Now?

Every conversation you have with an employee has the potential to be a coaching conversation!

How To Make Your Coaching Experience A Success

In Coaching on July 11, 2015 at 10:00 am

If you are a leader already engaging with an executive coach, or contemplating engaging one, here are four ways to make your coaching experience a success, as reported in a relatively recent issue of Fortune magazine:

  1. Find the right match.  Find someone to push and challenge you.  To encourage you and to hold you accountable.  Be sure the person you engage with is a person you can trust and can talk to easily.
  2. Be aware of your company’s expectations.  If your boss hired the coach to work with you, make sure your boss, and your boss’s boss, share their expectations and hoped-for outcomes with you.  Then, make sure your coach knows that those things belong at the top of your goals list.
  3. Get your money’s worth.  Work with your coach on issues or questions that have a direct correlation to success in your job.
  4. Be sure your coach sees you in action.  Allow your coach to observe you interacting with your peers or direct reports.  This also gives your colleagues a sense that you’re seen as valuable and promotable.  And, it shows them that you’re working on improving yourself.

The Difference Between Coaches And Mentors

In Coaching, Eric Jacobson Leadership, Eric Jacobson On Leadership, Mentoring on November 25, 2014 at 9:52 am

Author Kristi Hedges, in her book, The Power of Presence, provides these explanations of the roles of a coach and of a mentor and how they differ from each other:

The Coach shows empathy through a mixture of tough love and strong support.  The coach is not afraid to push you because she sees the best in you.  This leader has a good sense of what’s going on in the rest of your life and isn’t afraid to mention it as it relates to your performance and potential.

The Mentor makes you feel that your success is always top of mind.  Mentors have your back to guide you along in your career.  They will act as a confidante as you hash through ideas and won’t hold it against you as your iterate.  Because they have done well, they operate from a point of helping others do the same.

How To Be A Good Coach

In Coaching, Eric Jacobson On Leadership on October 4, 2014 at 7:06 pm

 

Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee.  He explains that good coaches help performers by:

  • Keeping them focused.
  • Giving them objective, helpful feedback.
  • Acting as a sounding board for new approaches.
  • Identifying blind spots that may be holding the performer back.
  • Reinforcing key values, principles, and behaviors that improve performance.
  • Recognizing positive behavior and performance.
  • Providing encouragement after setbacks and failures
  • Setting “stretch” goals.
  • Acting as an accountability partner.

Strigl believes that some managers fail in their coaching roles because they:

  • View coaching as babysitting.
  • See coaching as only correcting performance.
  • Don’t spend enough time with their employees.
  • Are reluctant to criticize.
  • Have social relationships with their employees.
  • Have a “sink-or-swim” philosophy.
  • Believe coaching is not helpful or meaningful.

“Coaching may actually save time by preventing extensive retraining or intervention to get a failing employee back on track or keep the person from falling off course in the first place,” explains Strigl in his new book, Managers, Can You Hear Me Now?

How To Be A Good Coach

In Coaching on April 13, 2014 at 6:51 am

 

Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee.  He explains that good coaches help performers by:

  • Keeping them focused.
  • Giving them objective, helpful feedback.
  • Acting as a sounding board for new approaches.
  • Identifying blind spots that may be holding the performer back.
  • Reinforcing key values, principles, and behaviors that improve performance.
  • Recognizing positive behavior and performance.
  • Providing encouragement after setbacks and failures
  • Setting “stretch” goals.
  • Acting as an accountability partner.

Strigl believes that some managers fail in their coaching roles because they:

  • View coaching as babysitting.
  • See coaching as only correcting performance.
  • Don’t spend enough time with their employees.
  • Are reluctant to criticize.
  • Have social relationships with their employees.
  • Have a “sink-or-swim” philosophy.
  • Believe coaching is not helpful or meaningful.

“Coaching may actually save time by preventing extensive retraining or intervention to get a failing employee back on track or keep the person from falling off course in the first place,” explains Strigl in his new book, Managers, Can You Hear Me Now?

How To Be A Good Coach

In Coaching, Employee Feedback, Eric Jacobson On Leadership on April 11, 2014 at 6:16 pm

 

Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee.  He explains that good coaches help performers by:

  • Keeping them focused.
  • Giving them objective, helpful feedback.
  • Acting as a sounding board for new approaches.
  • Identifying blind spots that may be holding the performer back.
  • Reinforcing key values, principles, and behaviors that improve performance.
  • Recognizing positive behavior and performance.
  • Providing encouragement after setbacks and failures
  • Setting “stretch” goals.
  • Acting as an accountability partner.

Strigl believes that some managers fail in their coaching roles because they:

  • View coaching as babysitting.
  • See coaching as only correcting performance.
  • Don’t spend enough time with their employees.
  • Are reluctant to criticize.
  • Have social relationships with their employees.
  • Have a “sink-or-swim” philosophy.
  • Believe coaching is not helpful or meaningful.

“Coaching may actually save time by preventing extensive retraining or intervention to get a failing employee back on track or keep the person from falling off course in the first place,” explains Strigl in his new book, Managers, Can You Hear Me Now?

Every conversation you have with an employee has the potential to be a coaching conversation!

How To Coach A Team

In Coaching, Eric Jacobson On Leadership, Trust Building on February 11, 2014 at 7:44 am

Eric Jacobson Kansas City

Here are some great tips (and reminders) for how to be an effective coach of a team, from the author of, Unbundle It, C. Elliott Haverlack:

  • The best coaches embrace variety
  • Individual praise is most often best done in private
  • Correcting behavior should always be done in private
  • The team trumps the individual when it comes to recognition

And, as a leader, you should step back and ask yourself two questions:

  1. Am I leading or am I part of a group of talented individuals who have been thrown together as a team?
  2. Am I leading or am I part of a great team who has members who are talented?

Number 2 is far more powerful and will win more frequently and more reliably.

How To Be A Good Team Coach

In Coaching, Eric Jacobson On Leadership, Leadership, Leadership Books, Team Building on November 14, 2013 at 8:11 pm

Here are some great tips (and reminders) for how to be an effective coach of a team, from the author of, Unbundle It, C. Elliott Haverlack:

  • The best coaches embrace variety
  • Individual praise is most often best done in private
  • Correcting behavior should always be done in private
  • The team trumps the individual when it comes to recognition

And, as a leader, you should step back and ask yourself two questions:

  1. Am I leading or am I part of a group of talented individuals who have been thrown together as a team?
  2. Am I leading or am I part of a great team who has members who are talented?

Number 2 is far more powerful and will win more frequently and more reliably.

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