Eric Jacobson

How To Be A Manager With Class

In Eric Jacobson Leadership, Eric Jacobson On Corporate Culture, Eric Jacobson On Leadership, Leadership, Leadership Books on July 26, 2017 at 4:59 am

AMACOM’s (of the American Management Association) sixth edition of the best-selling book, The First-Time Manager — originally published in 1981 is a must-read for new managers and leaders in business.

One of my favorite sections of the book is the one about class in a manager:

  • Class is treating people with dignity.
  • Class does not have to be the center of attention.
  • Class does not lose its cool.
  • Class does not rationalize mistakes.
  • Class is good manners.
  • Class means loyalty to one’s staff.
  • Class recognizes the best way to build oneself is to first build others.
  • Class leads by example.
  • Class does not taken action when angry.
  • Class is authentic and works hard at making actions consistent with words.

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