Eric Jacobson

Exit Interview Questions You Must Ask Employees

In Eric Jacobson On Leadership, Exit Interview, Exit Interviews on May 26, 2013 at 9:06 am

Eric Jacobson Leadership

As a leader, it’s critical that you understand the real reasons employees leave  your company.  To do that, you need to ask specific questions that may not be  ones you currently include in your exit interviews.

Fortunately, Richard Finnegan, shares in his book, Rethinking Retention in Good Times  and Bad, four key questions you should include in your exit  interviews:

  1. Why did you decide to leave us?
  2. Of all the things you’ve told me, what is the top thing that caused you to  resign?
  3. It’s great that you’ve found such a good opportunity, but why did you  look?
  4. What one thing could we have done that would have caused you to  stay?

Your goal is to learn the most important leave  reason rather than learn which three or five things contributed  to your employee’s decision to leave.  The four questions above will help you  learn the most important reason.

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