Eric Jacobson

It Takes 4 To Tangle Says Communications Expert In New Book

In General Leadership Skills, Leadership Books, Listening Skills, Team Building on December 6, 2010 at 7:46 pm

Kansas City author, speaker and communications expert Candy Whirley has published a fun, easy-to-read guidebook to help people live and work better together, and as she said, “to stop driving each other crazy.”  It’s called:

  • It Takes 4 To Tangle

“There are four main personalities that separate us,” said Whirley.  “We live and work with all these personalities.  The problem is we treat these other people (personalities) like we want to be treated, not like THEY want to be treated.  That leads to break-down, negotiation let-down and delegation fall-down.”

Whirley said the four main personalities are:

  • Chameleon People
  • Lion People
  • Lamb People
  • Owl and NT’s

According to Whirley, most people have a primary and a secondary personality style.  Her book describes each style and how best to communicate with each personality.

Whirley’s book also helps readers to discover how to:

  • Identify the dark side of a personality
  • Emphasize your strengths

The famed Myers-Briggs is a similar personality instrument that many business leaders use in their workplaces, and Whirley’s book offers a less complicated approach appropriate for people even before they enter the workplace.  “I describe the four “animals” or the personality types with whom you most likely “dance” through work and life,” said Whirley.

Whirley has over 20 years of experience helping more than 20,000 professionals connected to over 500 companies to improve their job performance.  Her clients have included:

  • Turner Broadcasting Systems
  • General Electric
  • Hallmark Cards, Inc.
  • FAA

Regarding the art of verbal communication, Whirley said, “Verbal communication is more than knowing what the words mean. It’s the art of choosing your words wisely for any situation.  I’ve learned that one of the most difficult situations people encounter is giving constructive feedback in a straightforward yet positive way.  Although difficult, constructive, straightforward feedback is essential if positive relationships are to be maintained.”

Whirley’s Blog.

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