Eric Jacobson

Lead By Example

In General Leadership Skills, Leading By Example on November 8, 2009 at 8:59 am

There is nothing more powerful for a leader to do than to lead by setting a good example.

So, here are 15 things you can do to be an effective and successful leader:

1. Praise when compliments are earned.

2. Be decisive.

3. Say “Thank You” and sincerely mean it.

4. Communicate clearly.

5. Listen carefully.

6. Teach something new to your team members.

7. Word hard and lend a hand when deadlines are tight.

8. Show respect for everyone on your team.

9. Follow through when you promise to do something.

10. Allow learning to happen when mistakes are made.

11. Allow prudent autonomy.

12. Respond to questions quickly and fully.

13. Return e-mail and phone calls promptly.

14. Take an interest in your employees and their important personal milestone events.

15. Give credit where credit is due.

And, last but not least, be humble!

Identifying Emerging Talent

In Eric Jacobson On Leadership, Leadership, Leadership Books, Talent on June 20, 2017 at 5:58 pm

From the book, Mastering the Challenges of Leading Change, comes this useful checklist from author H. James Dallas for how to identify and develop emerging talent in your company/organization.

Dallas recommends that each question should be graded on a scale of 1 to 3, with 3 being the best. Use the questions and the scoring for you and your employee to work together toward the highest ratings across the board.

  1. Has the person demonstrated a “getting lost with confidence” mind-set?
  2. Does the person communicate with authenticity?
  3. Has the person created a strong personal brand that is recognized by colleagues of all levels?
  4. Does the person know his or her blind spots and have people watching to prevent him or her from crashing?
  5. Is the person getting exposure to executive management?
  6. Does the person seek out and seriously consider advice?
  7. Is the person building an inclusive team and sponsoring others?
  8. Is the person proactive in finding opportunities to initiate and lead change?

How To Apologize

In Apologizing, Eric Jacobson Leadership, Leadership on June 15, 2017 at 5:27 pm

The following great advice about how to apologize is from the new book, The Courage Solution, by Mindy Mackenzie. I’ll be posting a full review of the book in a few days. In the meantime, Mackenzie recommends you include these three elements when you apologize:

  1. Actually say “I’m sorry” out loud, while making eye contact, if possible.
  2. Acknowledging your error by adding the phrase “I was wrong…but more importantly, you were right.”
  3. Asking humbly, “How can I fix this?” Keep in mind that an effective apology requires you to have actually begun working on a solution by the time you get to this step.
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