Eric Jacobson

Lead By Example

In General Leadership Skills, Leading By Example on November 8, 2009 at 8:59 am

There is nothing more powerful for a leader to do than to lead by setting a good example.

So, here are 15 things you can do to be an effective and successful leader:

1. Praise when compliments are earned.

2. Be decisive.

3. Say “Thank You” and sincerely mean it.

4. Communicate clearly.

5. Listen carefully.

6. Teach something new to your team members.

7. Word hard and lend a hand when deadlines are tight.

8. Show respect for everyone on your team.

9. Follow through when you promise to do something.

10. Allow learning to happen when mistakes are made.

11. Allow prudent autonomy.

12. Respond to questions quickly and fully.

13. Return e-mail and phone calls promptly.

14. Take an interest in your employees and their important personal milestone events.

15. Give credit where credit is due.

And, last but not least, be humble!

How To Embrace Change

In Change Management, Embracing Change, Eric Jacobson On Corporate Culture, Eric Jacobson On Leadership, Leadership on October 10, 2016 at 7:39 am

Change is inevitable. Change is good.  Help your employees and team learn to embrace change.

Here are some solid insights from Dr. Rodger Dean Duncan‘s (Liberty, Missouri) book, Change-friendly Leadership — How to Transform Good Intentions into  Great Performance:

  • The kind of behavior change that results in lasting (sustainable) change must accommodate people’s feelings–feelings that involve trust, confidence, passion, and all those other intangible but very real things that make us human.
  • It’s often the stress that people resist, not the change itself.
  • Continuity gives us roots; change gives us branches, letting us stretch and grow and reach new heights (Pauline R. Kezer).
  • A transformational leader focuses primarily on initiating and “managing” change.  He/she influences people to improve, to stretch, and to redefine what’s possible.
  • It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change (Charles Darwin).
  • Nobody can go back and start a new beginning, but anyone can start today and make a new ending.

How To Discuss Poor Performance With An Employee

In Performance Appraisals, Performance Reviews on October 3, 2016 at 6:00 pm

As a leader, the time will come when you will have to speak with an employee about his or her poor performance. Here are six steps that will guide you through that process:

  1. Tell him what performance is in need of change and be specific.
  2. Tell him how his actions negatively affect the team.
  3. Let the discussion sink in.
  4. Set expectations of performance improvement and timeframe, and get his agreement on the desired outcome.
  5. Remind him that he is a valuable part of the team and that you have confidence his performance will improve.
  6. Don’t rehash the discussion later. You made your point. Give him to make his improvement.
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