Eric Jacobson

Lead By Example

In General Leadership Skills, Leading By Example on November 8, 2009 at 8:59 am

There is nothing more powerful for a leader to do than to lead by setting a good example.

So, here are 15 things you can do to be an effective and successful leader:

1. Praise when compliments are earned.

2. Be decisive.

3. Say “Thank You” and sincerely mean it.

4. Communicate clearly.

5. Listen carefully.

6. Teach something new to your team members.

7. Word hard and lend a hand when deadlines are tight.

8. Show respect for everyone on your team.

9. Follow through when you promise to do something.

10. Allow learning to happen when mistakes are made.

11. Allow prudent autonomy.

12. Respond to questions quickly and fully.

13. Return e-mail and phone calls promptly.

14. Take an interest in your employees and their important personal milestone events.

15. Give credit where credit is due.

And, last but not least, be humble!

7 Elements For Telling A Good Story

In Eric Jacobson Leadership, Storytelling on March 22, 2017 at 6:21 am

According to Kristi Hedges, author of the book, The Power of Presence, a good story includes these seven elements:

  1. Has a clear moral or purpose
  2. Has a personal connection to the storyteller and/or the audience
  3. Includes common reference points the audience can understand
  4. Involves detailed characters and imagery
  5. Reveals conflict, vulnerability, or achievement others can relate to
  6. Has pacing (a beginning, ending, and a segue back to the topic)
  7. Serves to strategically underscore your intention (it’s not randomly told)

How To Apologize

In Apologizing, Eric Jacobson Leadership on March 19, 2017 at 6:20 am

The following great advice about how to apologize is from the book, The Courage Solution, by Mindy Mackenzie. She recommends you include these three elements when you apologize:

  1. Actually say “I’m sorry” out loud, while making eye contact, if possible.
  2. Acknowledging your error by adding the phrase “I was wrong…but more importantly, you were right.”
  3. Asking humbly, “How can I fix this?” Keep in mind that an effective apology requires you to have actually begun working on a solution by the time you get to this step.
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