When I think about excellent mentors in the business world, I think of Debbie Laskey, who has mentored many people during her career. Debbie is passionate about mentoring. So, she’s an ideal person to answer the following five questions about mentoring:

1. Why do you enjoy being a mentor?

Since I have been in the workplace for nearly two decades, I have had the opportunity to learn from a number of individuals. Some were supervisors, some were executives, some were co-workers, and some were employees who reported to me. However, the mentorship relationship is different than those relationships. As a mentor, I have been able to share what I’ve learned with individuals (mentees) who are at the beginning stages of building a business. They have an insatiable appetite for suggestions and always appreciate ideas – even if they don’t apply them immediately. Mentees have no agenda and no time for unnecessary drama. While they may question suggestions, most of the time, they have an open mind, and this characteristic often leads to long-term success.

2. Before a mentee enters into a mentoring engagement what should he/she ask himself/herself?

Before a mentee enters into a mentorship engagement, he or she must write down five objectives and a realistic timeframe. Is one objective to finalize a business plan or marketing plan? Is one objective to determine how to build a database of leads? Is one objective how to develop strategic partnerships? Whatever the objectives are, the mentee must know what they are before the mentorship begins– or the mentorship will fail before it even begins. And, how long should the mentor and mentee continue to dialogue? Three months? Six months? It is critical to set a timeframe so that the mentor can stagger the talking points and action items.

3. What type of person makes an effective mentor?

The art of being an effective mentor is dependent on five things. First, a mentor must make a time commitment to the mentee, so he or she needs to have time available. Second, a mentor must be able to communicate easily and clearly. Third, a mentor must be knowledgeable in a myriad of areas. Fourth, a mentor must be a problem-solver. And fifth, a mentor must like the role of cheerleader. While it might make sense to have a mentor in the same industry, that’s not always the best solution if you can find a multi-dimensional business leader.

4. Of all the mentors you have had in your life, what did you like most about the one who you believe was a good mentor to you?

My most important mentor has been my father. He demonstrated an amazing work ethic, and that dedication has been part of my professional life since my first job. He also taught me the importance of client service (aka, customer service), and the importance of returning phone calls and emails as soon as possible. Also, since my father was a CPA, he was always reading about new tax laws, so he taught me at an early age to stay up-to-date on my industry and trends.

5. If you can’t find a mentor within your workplace, where are good places to find a mentor?

Network with your contacts through social media. Post to Twitter, Facebook, LinkedIn, and Google+ that you’re looking for a mentor. In addition, check out MicroMentor.com. This site offers a variety of mentorship connections. Lastly, once you’ve benefited from your mentorship, pay it forward. Be a mentor to someone else!

According to entrepreneur and author Margaret Hefferman, as reported recently in Inc. magazine, the secrets of the most productive people are that they do these three things:

• They take breaks. Breaks refresh the mind and allow you to see new situations.
• They are great collaborators.
• They have lives outside work. In fact, the most successful have rich private lives that include interests that hone different skills and that let them think in different ways.

Edward M. Marshall’s book, Transforming The Way We Work — The Power Of The Collaborative Workplace, remains relevant today, more than a decade after Marshall wrote it.

Particularly useful is the book’s section that teaches readers how to be a collaborative leader.

Marshall says that there are seven different, important roles and responsibilities of collaborative leaders when leading teams, and those leaders should select the appropriate style to meet the team’s needs.

The seven roles are:

1. The leader as sponsor – You provide strategic direction, boundaries and coaching for the team.  You also monitor progress and ensure integrity in the team’s operating processes.
2. The leader as facilitator – You ensure that meetings, team dynamics, and interpersonal relationships function effectively.  You also ensure internal coordination of activities among team members.
3. The leader as coach – You provide support and guidance and you serve as a sounding board.
4. The leader as change agent/catalyst – You hold team members accountable, make the unpopular decisions, energize the group to action and enable breakthroughs where possible.
5. The leader as healer – You play the role of the mediator and serve as the catalyst to bring people together.
6. The leader as member – You serve as part of the team, taking full responsibility for the success of the team and actively participate in the team’s activities.
7. The leader as manager/administrator – You serve in a traditional role of tackling the daily administrative responsibilities, processes, and systems essential to managing the boundaries within the larger organization or key stakeholders.

Within any collaborate workplace, leaders will find themselves fulfilling all seven of these roles at different times, and sometimes fulfilling a combination of the seven styles at the same time, while working with work groups and teams.

Four years after Marshall wrote, Transforming The Way We Work, he penned, Building Trust At the Speed Of Change.  Marshall won an award for excellence in organization development from the American Society for Training and Development.  He holds degrees from Claremont McKenna College, Syracuse University and the University of North Carolina.

What To Read Next:  Top 20 Leadership Books For New Managers.

Information sharing practices that rest on a leader’s sense of honor, practice of inclusion, and respect for followership distinguish the greater success of Trustworthy Leaders from those leaders who simply stop at doing what is practical, like sending out lots of email or posting and abundance of company notices.

From Amy Lyman’s new book, The Trustworthy Leader

Leveraging the Power of Trust to Transform Your Organization