Eric Jacobson

Follow This Six-Step Approach For Discussing Poor Performance

In General Leadership Skills, Performance Appraisals, Setting Goals on February 28, 2010 at 8:00 pm

As a leader, the time will come when you will have to speak with an employee about his or her poor performance.  Here are six steps that will guide you through that process:

  1. Tell him what performance is in need of change and be specific.
  2. Tell him how his actions negatively affect the team.
  3. Let the discussion sink in.
  4. Set expectations of performance improvement and timeframe, and get his agreement on the desired outcome.
  5. Remind him that he is a valuable part of the team and that you have confidence his performance will improve.
  6. Don’t rehash the discussion later.  You made your point.  Give him to make his improvement.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 82 other followers

%d bloggers like this: