Eric Jacobson

Lead By Example

In General Leadership Skills, Leading By Example on November 8, 2009 at 8:59 am

There is nothing more powerful for a leader to do than to lead by setting a good example.

So, here are 15 things you can do to be an effective and successful leader:

1. Praise when compliments are earned.

2. Be decisive.

3. Say “Thank You” and sincerely mean it.

4. Communicate clearly.

5. Listen carefully.

6. Teach something new to your team members.

7. Word hard and lend a hand when deadlines are tight.

8. Show respect for everyone on your team.

9. Follow through when you promise to do something.

10. Allow learning to happen when mistakes are made.

11. Allow prudent autonomy.

12. Respond to questions quickly and fully.

13. Return e-mail and phone calls promptly.

14. Take an interest in your employees and their important personal milestone events.

15. Give credit where credit is due.

And, last but not least, be humble!

Lead With Purpose

In Eric Jacobson On Leadership, John Baldoni on September 22, 2014 at 8:47 am

Eric Jacobson Leadership Compass

“Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose.

Baldoni also believes that it is up to leaders to make certain that organizational purpose is understood and acted upon. And, to harness the talents of their employees, leaders must recognize their responsibility to instill purpose in the workplace.

Other recommendations include:

  • Make purpose a central focus
  • Instill purpose in others
  • Make employees comfortable with ambiguity
  • Turn good intentions into great results
  • Make it safe to fail (as well as prevail)
  • Develop the next generation

According to Baldoni, purpose forms the backbone of what an organization exists to do; upon which you can build vision and mission.

To define an organization’s purpose, you must ask three questions:

1. What is our vision — that is, what do we want to become?

2. What is our mission — that is, what do we do now?

3. What are our values–that is, what are the behaviors we expect of ourselves?

Some of my other favorite observations from the book are these two:

  • We follow leaders not because they bring us down, but because they lift our spirits with their attitude, words, and examples.
  • No job is complete without a review. Look at what went right as well as what went wrong. Understand that failure is not grounds for dismissal.

Lead With Purpose draws on extensive research, field work and interviews with dozens of organizational leaders. It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research.

Baldoni is a recognized leadership educator, coach and speaker, and the author of Lead by Example and Lead Your Boss.

How To Listen And Learn As A Leader

In Eric Jacobson Leadership, Listening Skills on September 19, 2014 at 6:12 pm

In John Baldoni’s new bookThe Leader’s Guide to Speaking with Presence, he provides these tips for listening as a leader and learning as a leader:

When Listening As A Leader:

  • Look at people when they are speaking to you. Make eye contact.
  • Ask open-ended questions, such as “Tell me about…” or “Could you explain this?”
  • Consider the “what if” question:  “What if we looked at the situation like this?”
  • Leverage the “why” question:  “Why do we do it this way?”
  • Employ the “how” question:  “How can you do this?”

When Learning As A Leader:

  • Reflect on what people have told you.
  • Think about what you have not observed.  Are people holding back?  If so, why?
  • Consider how you can implement what you have observed.
  • Get back to people who have suggested ideas to you and thank them.
  • Look for opportunities to collaborate with others.

For nearly 20 years, Baldoni has coached and consulted for a number of leading companies in a variety of different businesses, ranging from automotive and banking to computers, high technology, fast food, and packaged goods.

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