Eric Jacobson

Lead By Example

In General Leadership Skills, Leading By Example on November 8, 2009 at 8:59 am

There is nothing more powerful for a leader to do than to lead by setting a good example.

So, here are 15 things you can do to be an effective and successful leader:

1. Praise when compliments are earned.

2. Be decisive.

3. Say “Thank You” and sincerely mean it.

4. Communicate clearly.

5. Listen carefully.

6. Teach something new to your team members.

7. Word hard and lend a hand when deadlines are tight.

8. Show respect for everyone on your team.

9. Follow through when you promise to do something.

10. Allow learning to happen when mistakes are made.

11. Allow prudent autonomy.

12. Respond to questions quickly and fully.

13. Return e-mail and phone calls promptly.

14. Take an interest in your employees and their important personal milestone events.

15. Give credit where credit is due.

And, last but not least, be humble!

What To Ask During An Employee Exit Interview

In Eric Jacobson Leadership, Exit Interview, Exit Interviews on October 25, 2014 at 11:03 am

Eric Jacobson

As a leader, it’s critical that you understand the real reasons employees leave your company. To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews.

Fortunately, Richard Finnegan, shares in his book, Rethinking Retention in Good Times and Badfour key questions you should include in your exit interviews:

  1. Why did you decide to leave us?
  2. Of all the things you’ve told me, what is the top thing that caused you to resign?
  3. It’s great that you’ve found such a good opportunity, but why did you look?
  4. What one thing could we have done that would have caused you to stay?

Your goal is to learn the most important leave reason rather than learn which three or five things contributed to your employee’s decision to leave. The four questions above will help you learn the most important reason.

New Leadership Books For My Fall Reading List

In Eric Jacobson On Leadership, Leadership Books on October 24, 2014 at 6:07 am

These are the new books I’ve added to my fall reading list!

  • The 27 Challenges Managers Face – Bruce Tulgan
  • The Front-Line Leader – Chris Van Gorder
  • Taking The Stage – Judith Humphrey
  • Predicting Success – David Lahey
  • Stacking The Deck – David S. Pottruck
Follow

Get every new post delivered to your Inbox.

Join 75 other followers

%d bloggers like this: