Eric Jacobson

Lead By Example

In General Leadership Skills, Leading By Example on November 8, 2009 at 8:59 am

There is nothing more powerful for a leader to do than to lead by setting a good example.

So, here are 15 things you can do to be an effective and successful leader:

1. Praise when compliments are earned.

2. Be decisive.

3. Say “Thank You” and sincerely mean it.

4. Communicate clearly.

5. Listen carefully.

6. Teach something new to your team members.

7. Word hard and lend a hand when deadlines are tight.

8. Show respect for everyone on your team.

9. Follow through when you promise to do something.

10. Allow learning to happen when mistakes are made.

11. Allow prudent autonomy.

12. Respond to questions quickly and fully.

13. Return e-mail and phone calls promptly.

14. Take an interest in your employees and their important personal milestone events.

15. Give credit where credit is due.

And, last but not least, be humble!

10 Questions Leaders Must Ask

In Eric Jacobson On Leadership, Leadership on August 1, 2015 at 5:00 am

Here are 10 important questions business leaders should ask, according to Ken Blanchard and Garry Ridge, authors of Helping People Win At Work:

  1. Does my business have a clear, meaningful, and easily understood vision/mission?
  2. Do I have the right people in the right seats on the bus?
  3. Do I have a BHAG (big hairy audacious goal), and have I communicated it to my employees?
  4. Are my values driving the behavior I want in my organization?
  5. Am I creating a culture that increases employee engagement?
  6. Am I cultivating a spirit of internal and external learning?
  7. Do my employees know what an A looks like, and am I supporting them to get that A?
  8. Are our products/services creating lasting, positive memories for our customers?
  9. Do I have the best, most timely data and information to help my business make good decisions?
  10. Are our key performance indicators the right ones, and are we measuring what matters?

And, one more questions to ask is:

  • Do we celebrate success?

Seven Elements Of A Good Culture

In Company Culture, Corporate Culture, Eric Jacobson On Leadership on July 25, 2015 at 6:22 am

You’ll learn a lot about marketing from the new book, Does it Work?, by Shane Atchison and Jason Burby. Most important, you’ll discover their 10 principles for getting digital marketing right.

What also really caught my attention was the book’s discussion about the elements of good culture. Culture created from as high up in the organization as possible. A culture particularly well suited for digital.

Those seven elements are:

  1. Stay Flexible –  create a continuous learning environment with flexibility and a certain disdain for roles.
  2. Hire Learners – individuals who are curious and willing to learn on their own.
  3. Empower People to Share – cultivate an environment where people feel comfortable bringing up bold ideas and are encouraged to speak up.
  4. Encourage Thinking Outside Roles – to help you capture every perspective from all your team members.
  5. Make Sure Problems Come with Solutions – don’t just point out what’s wrong. Find solutions.
  6. Make it OK to Fail – failure promotes learning, and the faster you can fail, the better. If you don’t accept failure you make it difficult to shift gears and come up with new ideas that work.
  7. Foster a Culture of Achievement – make it easy for employees to know they’ve made a difference through proof of measurable results.
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