Eric Jacobson

Lead By Example

In General Leadership Skills, Leading By Example on November 8, 2009 at 8:59 am

There is nothing more powerful for a leader to do than to lead by setting a good example.

So, here are 15 things you can do to be an effective and successful leader:

1. Praise when compliments are earned.

2. Be decisive.

3. Say “Thank You” and sincerely mean it.

4. Communicate clearly.

5. Listen carefully.

6. Teach something new to your team members.

7. Word hard and lend a hand when deadlines are tight.

8. Show respect for everyone on your team.

9. Follow through when you promise to do something.

10. Allow learning to happen when mistakes are made.

11. Allow prudent autonomy.

12. Respond to questions quickly and fully.

13. Return e-mail and phone calls promptly.

14. Take an interest in your employees and their important personal milestone events.

15. Give credit where credit is due.

And, last but not least, be humble!

How To Build A Culture To Foster Creativity

In Creativity, Eric Jacobson Leadership, Eric Jacobson On Corporate Culture on October 1, 2014 at 7:04 pm

Here are some great tips and guiding principles for how a manager and leader can build a culture to foster creativity.

  • Give a good idea to a mediocre team, and they will screw it up. But give a mediocre idea to a great team, and they will either fix it or come up with something better.
  • If you don’t strive to uncover what is unseen and understand its nature, you will be ill prepared to lead.
  • It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them.
  • The cost of preventing errors is often far greater than the cost of fixing them.
  • A company’s communication structure should not mirror its organizational structure. Everybody should be able to talk to anybody.
  • Do not assume that general agreement will lead to change—it takes substantial energy to move a group, even when all are on board.

Thanks author Ed Catmull for these tips and great new book, Creativity, Inc.

How To Write A Company Policy

In Company Policies on September 26, 2014 at 6:00 am

Eric Jacobson innovation

Keep these five tips in mind when you craft your next company policy:

  1. Keep the policy short and simple.
  2. Get rid of two old policies for every new policy you implement.
  3. Make sure that your organization’s policy and procedures are written to serve your employees and customers–not just your organization.
  4. Don’t write a policy in reaction to a single incident.  The problem may never arise again.
  5. Don’t write a policy longer than one-page, no matter how large your organization may be.

Thanks to author Bob Nelson for these great tips from his book, 1001 Ways To Energize Employees.

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